IT4IT™ Foundation

IT4IT™ Foundation Hewlett Packard s.r.o. http://www8.hp.com/cz/cs/training/portfolio/itil.html
Pořadatel:
Typ: veřejný kurz , kurz
Vybraný termín:  01.11. - 02.11.2018    2 dny
Další termíny:
Cena bez DPH: 15 990 Kč http://www8.hp.com/cz/cs/training/portfolio/itil.html
Cena s DPH: 19 348 Kč
Popis ceny:
15990 Kč / 663 EUR
Vedeno v jazyce: českyanglicky
mapa se načítává ...

Popis kurzu

This 2-day course introduces the foundational concepts of IT service management based on the Open Group IT4IT™ standard. This prescriptive standard provides a vendor-neutral, technology-agnostic and industry-independent reference architecture for managing the business of IT, enabling insight for continuous improvement. The course covers the IT4IT guidance on creating capabilities for managing IT in today’s multi-sourced environments. The course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain.

This 2-day course introduces the foundational concepts of IT service management based on the Open Group IT4IT™ standard. This prescriptive standard provides a vendor-neutral, technology-agnostic and industry-independent reference architecture for managing the business of IT, enabling insight for continuous improvement. The course covers the IT4IT guidance on creating capabilities for managing IT in today’s multi-sourced environments. The course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain.

  • IT staff supporting large, complex, and changeable information systems, which are supported by multiple internal and external parties
  • IT management interested in improving the quality and cost of their IT services by adopting the IT4IT standard, and stipulating that IT tools and IT services comply with the IT4IT interoperability standard
  • External IT service providers, third party tool vendors, and IT management improvement consultants wanting to comply with the IT4IT standards
  • IT professionals working for organizations that have adopted, or are planning to adopt, the IT4IT standard and need to be able to manage, support, and/or operate within such an environment
  • Individuals requiring an understanding of IT4IT and how it can contribute to the success of IT within an IT organization

There are no specific pre-requisites for this training, but knowledge and experience in IT service management and familiarity with IT infrastructure environments is helpful, but not essential.

Upon successful completion of this course, candidates will be able to:

  • Describe the IT4IT Reference Architecture and how it can improve the way IT delivers value to the business
  • Explain the benefits of the IT4IT Value Chain with its four value streams and how they optimize the efficiency and agility of an IT organization
  • Set up the four Value Streams which compose the IT Value Chain model:
    • Strategy ToPortfolio
    • Requirement To Deploy
    • Request To Fulfill
    • Detect To Correct
  • Gain the knowledge necessary to be prepared to take the IT4IT Foundation Certificate examination from The Open Group
  • For more info about this course please open datasheet
V angličtině



Všechny termíny konání kurzu


Kurz je zařazen v sekcích

IT management , IT testování a řízení kvality

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